Telecommunication provider LIME is forging ahead with its trust to reach out to members of the community. The company has re-iterated that recognition will continue to be given to a number of persons who have contributed to the society.
According to General Manager, Angus Steele they are getting ready to release a number of cards in the names of some local persons through its World Talk Cards. One of the cards will recognise Hiker Telfa Bedeau of Grenville, St. Andrew’s for over 50 years in hiking.
Paradise Football Club that has been receiving sponsorship from Lime for the past six years will also be recognised through the World Talk card. LIME is also finalising a card to recognise the boat builders of Carriacou and Petite Martinique, and former National Athlete, Alister Clouden who remains the holder of the 220 yards event.
Steele said the company will also be releasing a card in recognition of those persons who used to produce the mini-steel pans and have since died. Addressing reporters at the quarterly press conference held by LIME at its Mt. Hartman Plant, the local boss disclosed that the telecoms provider has launched a directory cover competition for the next directory. Interested persons can submit their ideas, and the person with the best idea will receive $500 in credit and services.
It was also announced at the press briefing that customers can now use modern technology to pay their bills. The LIME General Manager said that as a new service, customers can pay their bills via their telephone by using the Interactive Voice Recording System (IVR).
He stated that customers can sign up for free, on-line service that allows them the opportunity to check their bills at anytime, and to also allow them to pay their bills on line. “We need to have a less reliance on persons needing to walk around with cash, and paying via the IVR, paying via e-service and mobile banking that we are going to launch with a bank shortly, all are aimed at removing cash from the pocket, Cash in your pocket… is a security concern especially in current times. It’s also of concern for institutions like ours,” he said.
LIME has over 20,000 fixed line customers. According to Steele, although they are not satisfied with the compliance ratio of bill payments, LIME is working with customers to see improvements. He said in an effort to mitigate against bad debts they are working with customers on how to ensure better controls and behaviour with their bill payments.
“If we lose a customer it doesn’t work well for us. If they run up bills that they can’t pay, it does not work well for them,” he added. Lime’s Prepaid customers now have the opportunity to win movie tickets to attend shows at Movie Palace in the Excel Plaza at Grand Anse, St. George’s.
According to Steele, a total of 150 movie tickets will be available to customers who top up $15.00 or more each week. He said LIME is not a company that just indulges in promotion, but delivering value to the benefit of everyone in the State of Grenada.